Listening

Transformational Listening demonstrates respect behaviorally, helps you collaborate, builds trust, balances extraversion-introversion and direct-indirect communication styles, and is one of the most powerful competencies in the multicultural leader’s toolkit.

It is different from active listening since the listener refrains from asking questions or talking while listening to others. The intent of the listener is to connect, demonstrate respect, and learn from the other while the listener provides the speaker(s) with their undivided caring attention. It is one way of listening that can be used in addition to (or instead of) active listening.