Teams

Multicultural Teams: Creating and Sustaining an Environment for Learning from Perspective Diversity That Maximizes Team Effectiveness

Multicultural Teams Workbook and eBook

Leading a Multicultural Team to high performance requires you to create and sustain an environment that leverages perspective diversity. Dr. Robin uses cutting-edge research to help you design your team for success, practical assessments to help team members know themselves and their teammates better, and skill-building activities to help team members practice feedback, exercise influence, and motivate-engage each other in making the team productive.

Multicultural Teams outperform other teams when you need creativity, commitment and buy in — but only if they are designed and managed well. Dr. Robin has a range of resources to help you maximize effectiveness on your team.

  • Assessment-Based Team Activities | Birkman, Strengthsfinders, IAT / Unconscious Bias
  • Online Programs Using Dr. Robin’s Gamma Team Video Case and Workbook Materials (see tab below)
  • The Multicultural Teams Handbook and the Multicultural Teams Mp3s

Contact Dr. Robin HERE for a consultation.

Multicultural Teams materials are available in the following formats.

You can find more information about each in the tabs below.

Materials for this title available in book format

Book (Hard Copy)

Materials for this title available in video format

Video

Materials for this title available in ebook format

eBook

Materials for this title available in webinar format

Webinar

Materials for this title available in Mp3 format

Mp3

BOOK

Materials for this title available in book formatClick HERE to purchase Multicultural Teams on Amazon.

Dr. Robin’s Multicultural Teams eBook and audio programs explain how to design and manage your multicultural team well, and how to create and sustain a learn-from differences environment. The content is the same — only the media differ. They both provide practical suggestions from research on how to design your team for success, and how to leverage diverse perspectives within your team to maximize creative problem-solving.

Specifically …

  • A clear, motivating focus that requires team members to engage in conversation about why the mission is important strategically to the organization and personally to them.
  • An understanding of how important designing the team well is, while knowing how to make the right intervention into the group process at the right time.
  • Metrics that measure output, learning and satisfaction.
  • The right degree of empowerment and the right type of team given your task and members’ skills.
  • The soft-skills tool kit every manager needs to maximize learning on the team.
    • Transformational listening skills (not just active listening)
    • Inclusive behaviors, particularly connecting names with ideas to encourage participation
    • Giving timely, specific, culturally-competent feedback to motivate progress towards goal achievement
    • Minority influence strategies to make all contributions count, avoid dis’ing, and keep groupthink at bay
    • Communication skills to move from conflict to collaboration

Click HERE for the Multicultural Teams eBook table of contents. Click HERE to purchase Multicultural Teams on Amazon.

eBOOK
Materials for this title available in ebook formatDr. Robin’s Multicultural Teams eBook and audio programs explain how to design and manage your multicultural team well, and how to create and sustain a learn-from differences environment. The content is the same — only the media differ. They both provide practical suggestions from research on how to design your team for success, and how to leverage diverse perspectives within your team to maximize creative problem-solving.

Specifically …

  • A clear, motivating focus that requires team members to engage in conversation about why the mission is important strategically to the organization and personally to them.
  • An understanding of how important designing the team well is, while knowing how to make the right intervention into the group process at the right time.
  • Metrics that measure output, learning and satisfaction.
  • The right degree of empowerment and the right type of team given your task and members’ skills.
  • The soft-skills tool kit every manager needs to maximize learning on the team.
    • Transformational listening skills (not just active listening)
    • Inclusive behaviors, particularly connecting names with ideas to encourage participation
    • Giving timely, specific, culturally-competent feedback to motivate progress towards goal achievement
    • Minority influence strategies to make all contributions count, avoid dis’ing, and keep groupthink at bay
    • Communication skills to move from conflict to collaboration

Click HERE for the Multicultural Teams eBook table of contents.

AUDIO | Mp3

Materials for this title available in Mp3 formatDr. Robin’s Multicultural Teams handbook and audio programs explain how to design and manage your multicultural team well, and how to create and sustain a learn-from differences environment. The content is the same — only the media differ. They both provide practical suggestions from research on how to design your team for success, and how to leverage diverse perspectives within your team to maximize creative problem-solving.

Specifically …

  • A clear, motivating focus that requires team members to engage in conversation about why the mission is important strategically to the organization and personally to them.
  • An understanding of how important designing the team well is, while knowing how to make the right intervention into the group process at the right time.
  • Metrics that measure output, learning and satisfaction.
  • The right degree of empowerment and the right type of team given your task and members’ skills.
  • The soft-skills tool kit every manager needs to maximize learning on the team.
    • Transformational listening skills (not just active listening)
    • Inclusive behaviors, particularly connecting names with ideas to encourage participation
    • Giving timely, specific, culturally-competent feedback to motivate progress towards goal achievement
    • Minority influence strategies to make all contributions count, avoid dis’ing, and keep groupthink at bay
    • Communication skills to move from conflict to collaboration

Audio Tracks:

I Design For Success In 5 Step   II Five Skills That Leverage Diversity
01 Introduction   01 Five Interlocking Skills — Mission
02 Defining Teams   02 Inclusion
03 Multicultural Teams Research   03 Minority Influence
04 Maximizing Teams Five Steps   04 Accountability — High Expectations
05 Mission   05 Feedback
06 Design for Success   06 Giving Feedback
07 Understand Group Development   07 Giving Feedback Example
08 Consensus Decision Making   08 Receiving Feedback
09 Motivating Metrics   09 Collaborative Behaviors
10 Mark Progress   10 Conflict Behaviors
11 Four Team Types   11 Adding Culture
      12 Conflict to Collaboration
      13 Conclusion
GAMMA PROJECT TEAM VIDEO CASE

Materials for this title available in video formatThe Gamma Project Team Video Case is a multicultural team interacting over a 5.5 minute time period. Dr. Robin uses this case to help participants observe effective and ineffective behaviors within a work context. Her debriefs can focus on different aspects of the interaction — conflict behaviors, collaborative behaviors, race-ethnicity-culture-gender dynamics, effective-ineffective feedback, verbal vs. non-verbal communication issues, team effectiveness assessment, soft / relationship skills that leverage participation, etc.

Please contact Dr. Robin HERE to arrange a private preview of the Gamma Project Team Video Case if your organization is considering a professional development program where observing a multicultural work group followed by soft-skill development for participants would add to the learning experience.

Gamma Project Team Video Case

WEBINAR

Materials for this title available in webinar formatContact Dr. Robin HERE for webinar tailoring parameters and pricing.