Teaching soft skills to people managers can be challenging.  Consider having Dr. Robin Johnson design, tailor, and deliver programs on a range of topics that help managers develop the soft-skills they need to lead the multi-dimensional workforce.

These topics can be addressed in a range of formats:
Keynotes: Short inspirational, engaging sessions for very large groups designed introduce new concepts that motivate participants to be more inclusive.  Dr. Robin’s keynotes include Dance of Leadership, Introduction to the Birkman Method, Six Secret Soft Skills, Cultural Competence, GenderSpeak, and Empowered Leadership.

Seminar Sessions: Typically 2 hours, these sessions allow us to engage participants with a topic that allows them to learn with and from each other during the process.  Dr. Robin’s seminar sessions always include interactive learning and some degree of skill building.  All of her topics can be done as seminar sessions.  Seminar topics are typically requested in addition to a workshop, or combined to tailor a professional development program.

  • Birkman Method (team building, diversity-inclusion, unconscious bias, culture)
  • Empowered Leadership: Authority, Competence, Trust (leadership development)
  • Leadership Theory and Styles (leadership development)
  • Leading and Managing Change (leadership development)
  • Lominger VOICES 360 Feedback & Leadership Competencies (leadership development)
  • Mentoring and Developmental Relationships (career by design, diversity-retention)
  • Myers Briggs Type Indicator-MBTI (team building, decision styles, intercultural communication)
  • Multicultural Teams (team design, effectiveness criteria, inclusion)
  • Ouch! That Stereotype Hurts & Ouch! Your Silence Hurts (diversity-inclusion)
  • Self-in-Context: Social Identity Strategies (Race-Ethnicity, LGBT, Generations, Gender, etc)
  • Six Secret Soft SKILLS Effective Leaders Need (leadership development, teams)
  • Trust: Intercultural Trust (conflict management, co-mentoring, team building)
  • Values Clarification (team building, career by design)
  • Work-Life Balance (career by design)

Workshops: These longer 1/2 day to 2-day experiences are tailored to your organization’s needs and are designed to help participants learn new skills. All of them use multiple adult-learning modalities appropriate for the topic. Many of them include assessments and interactive simulations.  Dr. Robin can do all of her topics in a workshop format.

eLearning/Blended Learning: Dr. Robin is collaborating with SunShower Learning to develop a number on asynchronous online learning programs.  These can be used as stand-alone learning opportunities, or as part of a blended learning design.  The online learning would be done as pre-work, before a live session to introduce core knowledge.  Followed by a live session that would focus on application of the knowledge and skill development. The program insights could be reinforced by re-viewing the eLearning modules.  The eLearning programs include videos, audio, resource links, a participant workbook, and quizzes – all hosted on the SunShower LMS.  Six Secret Soft Skills is the first program completed.  Career by Design is in the works, and will be followed by Cultural Competence and Defeating (Unconscious) Bias.

Books: Dr. Robin has the following books available for purchase on – Dance of Leadership, Career by Design Workbook, Multicultural Teams, and Empowered Leadership.

Audio CDs/Mp3 Downloads: You can listen to Dr. Robin’s Reminders by downloading the Mp3 or buying the audio CDs for – 6 Secret Soft S.K.I.L.L.S., Career by Design, Dance of Leadership, Don’t Be a J.E.R.K. Manager, Empowered Leadership, Multicultural Teams, and Transformational Listening.

Coaching: For coaching (Birkman, VOICES 360, The Work) Dr. Robin will connect you with Char Sieg, Glen Howard, or Jim Jones.   Click on their names to see more information about them on the About Us/Custom Program Team page.

Assessments: We are certified users of a number of assessments including The Birkman Method, Korn Ferry VOICES 360, Denison Organizational Culture Assessment, Intercultural Development Inventory (IDI), Conflict Dynamics Profile, and MBTI.  Assessment-based coaching requires pre-work. When you contact Dr. Robin or a member of her team for a session, the link for taking the on-line assessment will be sent to you. After you have completed the assessment Dr. Robin is notified and downloads your results. We then schedule your coaching session. All assessment-based coaching sessions include at least one phone/video consultation with your coach. Reports are your personal property. After your session you receive the report. You decide if you wish to share the entire report, any part of your report, or any aspects of our coaching session with others. If your organization is paying for your coaching, in most cases they will expect you to share a development plan based on your coaching session and feedback.  Your coach will work with you to develop that plan. However, you remain in charge of deciding what goes into the plan, and you will set up the appointments with key managers to discuss your plan.

Dr. Robin also has a number of free questionnaires, assessments, inventories, lists and worksheets you make take online, or download.  The questionnaires were developed by Dr. Robin Johnson to provide participants in her programs with insight into how their beliefs and behaviors relate to their effectiveness at work. She may require one or more of these to be completed prior to attending a program with her. Some of these worksheets are requested after specific programs with Dr. Johnson for managers to use when they return to the office.  Click on the desired assessment to be taken to the online survey site or download the relevant item. These assessments are free to you. The online assessments are not free for Dr. Johnson. If you plan to do multiple assessments or have everyone in your team do an assessment, please send a courtesy email to Dr. Johnson and let her know.
Cultural Competence Questionnaire

Leadership Trait Questionnaire

Work-Life Balance Questionnaire

The Inventories, Lists, and most of the worksheets come from the Career by Design workbook.  The Birkman worksheet and Work of Byron Katie worksheets are for your convenience.

CbD Motivating Interests Inventory
CbD Values Inventory

CbD Relational Skills List
CbD Skills List

CbD Personal Mission Statement Worksheet
CbD Career Contribution Worksheet

Using Your Birkman Worksheet
Work of Byron Katie worksheet


If your organization is planning a professional development event, consider Dr. Robin to help you make it a WOW experience. Prior to the event, Dr. Johnson works with the organizers to assess the needs and objectives for the event.  Event sessions are then tailored to your organization’s needs.  Event preparation may include competency assessments of the senior leadership team members, structured interviews with key stakeholders around core organizational issues, an organizational culture assessment, or consulting on the developmental topic.  Topics and tools Dr. Robin provides include:

  • Team building using the Birkman Method or MBTI
  • Clarifying and linking personal and organizational values
  • Organizational culture assessment-preparation for change
  • Defining organization-team strategic mission and goals
  • Leading and managing organizational change
  • Gender and Cultural Communication Styles
  • Multicultural Awareness
  • Building organizational – multicultural trust
  • Diversity-Inclusion-Multicultural competence skill building / defeat Bias
  • Co-Mentoring and managing direct reports careers
  • Using VOICES 360 feedback to coach, develop, focus, and retain organizational talent

If you are currently in a custom program with our team, please click on the name of your program to be connected to any pre- or post- workshop instructions.  The custom program pages are password protected, so be sure to have the password assigned by your administrator handy.

Birkman Method
Head Start Management Fellows Program
Head Start New Directors’ Mentoring Program
J & J Health Care Executive Leadership Program
NAMIC Leadership Seminar
NAMIC Executive Leadership Development Program
UCLA-Anderson Multi-Dimensional Leaders Institute
UCLA-Anderson Women’s Leadership Institute
WF Black African American Leadership Program