Having taught many people how to manage and lead people in organizations for a few decades now, I’ve been asked repeatedly by practicing managers what can they do — that’s practical, doable, and useful — to be more effective? However, over time I’ve looked for ways to synthesize that research into practical actions — tweaks really — that provide a lot of benefit for comparatively small effort. The result is this topic — Six Secret Soft S.K.I.L.L.S..