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Purchase Materials for the Following Titles on This Website

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Purchase Materials for the Following Titles from Amazon

360 Feedback Infographic360 assessments provide feedback from a group of raters who you choose. They rate you on your competencies. Competencies are skills, behaviors, and attitudes correlated with your performance at work and career success.

360 Feedback helps you compare how you intend to behave with how others experience your behavior. The tools highlight places where you and those who work with you confirm your strengths … and stumbling blocks.

You may uncover some hidden strengths through this process … or some blind spots.

Contact Dr. Robin HERE if you would like more information about taking the 360 Feedback Assessment.

Click HERE to download a Korn Ferry 360 Feedback Sample Report.

Contact Dr. Robin HERE if you would like to explore this coaching option.

Working the Birkman Method MaterialsThe Birkman Method® combines motivational, behavioral and interest evaluation into a single assessment that provides a multi-dimensional and comprehensive analysis, thus reducing the need for multiple assessments.
A key benefit of the Birkman Method® is delineating the gaps between what you do and what you need. It identifies your usual-adaptive behaviors (often a personal strength), your needs, and likely behaviors you exhibit when your needs are not met (stress).

The Birkman Method® is one of the best ways to gain insight into and provide non-judgmental language for articulating, negotiating and taking responsibility for getting your NEEDS met.

Working the Birkman Method … this workbook will supplement the information you will get from your personal Birkman report.

Connie Charles, author of The Magic of The Method: How the Birkman Profile Can Be Your Power Source for Success has developed a tool called “iMapMyTeam” that provides great self-paced, eLearning using the Birkman Method.

Contact me HERE for access to this tool.

  • The questionnaire is delivered online and should take about 30 minutes to complete.
  • In order to take it, Dr. Robin will need your email address and payment.
  • When you have completed the assessment, Birkman will notify Dr. Robin, and she will have your report prepared and emailed to the address you provided when you took the assessment.
  • Dr. Robin will also provide you with some guidelines on where to focus your attention while reading the report, some prep work, and ask you to contact her to schedule a debriefing conversation.

While it is possible to take the assessment in 24 languages (you choose when you start taking it), all reports at this time will be delivered in U.S.-based English.

Please contact Dr. Robin HERE if you would like to take the Birkman Method Assessment.

If you are working with Dr. Robin in a coaching capacity, most likely she will ask you to use her Working the Birkman Method workbook to explore how to use the Birkman information effectively. You can purchase her Working the Birkman Method workbook below.

Coming soon! Will be based on the workbook.

Sample Birkman Method Reports

For More Information

The Birkman Method Books | Purchase

  • Working the Birkman Method … my workbook will supplement the information you will get from your personal Birkman report. You can purchase the workbook below.
  • The Birkman Method: Your Personality at Work
    Written by Sharon Birkman, the daughter of Roger Birkman, who developed the Birkman Method. She is the current CEO of Birkman International. Click HERE to purchase.
  • The Magic of the Method
    Written by Connie Charles, a Birkman consultant,. Connie makes the information from the Birkman Method actionable. She has a strong practical approach to using the information. The first half of this book is still very helpful. When Birkman changed the names of the components, it made the second half of this book more confusing to use for people who are unfamiliar with the earlier names used for those components. Nonetheless, the actionable suggestions she gives for those components continues to be helpful. Click HERE to purchase.
Coming soon!
Request Information / Resources from Dr. Robin

To schedule a conversation with Dr. Robin to request information on the Birkman Method, click HERE.

Birkman Questionnaire Fee $100.00
Birkman Coaching Session $300.00 per session
Birkman Group Session Call (760) 699-7279 or email Dr. Robin HERE
Working the Birkman Workbook
Automatic download after payment

Contact Dr. Robin HERE for webinar tailoring parameters and pricing.

Career by Design MaterialsCareer by Design provides tips and tools for re-inventing, re-focusing and re-balancing your work-life!

No matter how far people go in their careers, if they feel they are not being the true to themselves, not doing what they love, not fulfilling their purpose, or somehow being inauthentic — the cost will have been too high.

Purchase Career by Design on Amazon HERE.

Purchase the Career by Design eBook.

Table of Contents (90 Pages | 10 Chapters | © 2017 | Abridged Birkman edition)

1 Personality / Needs (Birkman)   6 Career by Design Matrix
2 Values   7 Career Contribution Statement
3 Mission Statement   8 S.E.E.D.
4 Motivating Interests   9 Work-Life Balance
5 Skills Inventory   10 Time Management

This is exactly the same content as the Amazon book.

Table of Contents (151 Pages | 7 Chapters | © 2013 | MBTI edition)

1 Introduction 6 Strengths and Skills (Strengthsfinder)
2 Personality – MBTI 7 Career by Design Matrix
3 Values and Needs (Mission Statement) 8 Tips and Tools (Decision Matrix, Career Statements, Work-Life Balance, Time Mastery)
4 Motivating Interests (20 Things You Love to Do)

Purchase the audio format of Career by Design (mp3 files; zipped folder). Folder includes a companion workbook in PDF format. © 2013

The Career by Design Coaching Kit is for one-on-one coaching using the Career by Design approach as developed by Dr. Robin. All the materials you need are on one USB flash drive. Just download the materials you need to coach your client through the process. The Coaching Kit includes PowerPoint slides to use should you decide to share concepts using a video-conferencing modality, notes for what to say, FAQs, and possible pitfalls as well as participant handouts, inventories, and scoring-interpretation instructions.

The Career by Design Workshop Kit is for taking a group of participants through the Career by Design / Career Management Process. Dr. Robin designed this kit for colleagues who teach career management courses and programs. It includes presentation slides for each of the topics, suggested activities (homework), and handouts, inventories, and scoring / interpretation instructions — all on an easy-to-use thumb drive. Just insert and instruct.

Coming soon!

Coming soon!

Introduction to Career by Design.

Contact Dr. Robin HERE for webinar tailoring parameters and pricing.

Collage of Various Careers and ProfessionsThe Career Contribution Statement focuses on your contribution to your company. It has an executive tone as you make it clear through your communication that you are a committed contributor to your existing organization or industry.

The Career Contribution Statement is a type of Career Statement.

The Career Statement summarizes the conclusions you have reached about your career direction. In it you state your areas of experience and past value to your organization, and you put forth what you believe could be your future contribution.

Download the free Career by Design Career Statement Worksheets HERE.

Developing Cultural Competence MaterialsDeveloping Cultural Competence is a process. It starts with Motivation for intercultural interaction, followed by Knowledge about other cultures, then effective Strategies for intercultural engagement and Behavioral Adaptation during intercultural interactions.

Cultural competence does not require you to know all the detailed content about every aspect of identity and culture. Cultural Competence is your attitude — thoughts, feelings and behaviors — towards cultural similarities and differences. To be culturally-competent, you need only be interested in people from other cultures, be sensitive enough to notice cultural differences, and be willing to modify your thoughts and behaviors as an indication of respect for people from other cultures.

Coming soon!

Gender Culture Strategies Example

Click HERE to download the Cultural Competence Questionnaire.

Click HERE to download Cultural Competence Questionnaire Interpretation.

Click HERE to take the free online Cultural Competence Questionnaire Survey.

For a conversation with Dr. Robin about a targeted cultural competence consultation or coaching session, email her HERE.

Contact Dr. Robin HERE for webinar tailoring parameters and pricing.

Dance of Leadership MaterialsDr. Robin offers practical ways to discover, develop, and use your unique leadership style. Dance of Leadership explains five styles
Flowing Staccato … Chaos … Lyrical Stillness
and links them to personality information, leadership research, and multicultural examples to show you how to lead in your unique way.

Purchase Dance of Leadership on Amazon HERE.

The Dance of Leadership book defines leadership, provides an overview of leadership research themes (trait theory, development theory, situational leadership theory, transactional-transformational leadership), differentiates between leading and managing, shares the style assessment and profile, addresses FAQs about leadership styles, and explores each of the five styles in detail.

Dance of Leadership is for you if …

  • You aspire to leadership, to making a positive difference, right where you are, in your authentic way.
  • You are in a position where you must exercise influence to get things done — you have the position but must get things done with and through people (this applies to middle managers anywhere in the world).
  • You appreciate management / leadership as an art, not a lifeless-do-it-by-the-numbers-only activity.
  • You are ready for easy-to-relate-to and non-threatening images of effective leaders, making a fearless difference.
  • You are ready to see yourself, your style and your interactions as significant, too.

The leaders profiled in the book include a multicultural mix. Each style has examples of leaders who used the style, information about what makes each style work and the situations in which that style is likely to be effective, plus recommended reading / developmental activities. For every style, there are male and female examples. Everyday work leaders round out the role models provided from historical and political areas.

Reference is made to Mihalyi Csikszentmihalyi’s research on Flow with geniuses, Aikido Master Thomas Crum’s approach to managing conflict, Margaret Wheatley’s insights from Leadership and the New Science, Dan Goleman’s work on Emotional Intelligence, and Joyce Fletcher’s gender-based research on Invisible Work and Relational Practice.

Profiles include Dona Fela, Michael Jordan, Madame CJ Walker, Sun Tzu, Margaret Cho, Einstein, Hopi Spider Woman, Tony Dungy, Byron Katie, Mahatma Gandhi, Mother Teresa, Cleopatra, Mary Magdalene, Jack Welch, Elizabeth Vargas, Machiavelli’s Prince, Bayard Rustin, Bill Clinton, Alexander the Great, Mary Parker Follett, Princess Diana, Cesar Chavez, Sargent Shriver, Martin Luther King, Jr. and Confucius.

Purchase Dance of Leadership eBook.

The Dance of Leadership eBook defines leadership, provides an overview of leadership research themes (trait theory, development theory, situational leadership theory, transactional-transformational leadership), differentiates between leading and managing, shares the style assessment and profile, addresses FAQs about leadership styles, and explores each of the five styles in detail.

Dance of Leadership is for you if …

  • You aspire to leadership, to making a positive difference, right where you are, in your authentic way.
  • You are in a position where you must exercise influence to get things done — you have the position but must get things done with and through people (this applies to middle managers anywhere in the world).
  • You appreciate management / leadership as an art, not a lifeless-do-it-by-the-numbers-only activity.
  • You are ready for easy-to-relate-to and non-threatening images of effective leaders, making a fearless difference.
  • You are ready to see yourself, your style and your interactions as significant, too.

The leaders profiled in the book include a multicultural mix. Each style has examples of leaders who used the style, information about what makes each style work and the situations in which that style is likely to be effective, plus recommended reading / developmental activities. For every style, there are male and female examples. Everyday work leaders round out the role models provided from historical and political areas.

Reference is made to Mihalyi Csikszentmihalyi’s research on Flow with geniuses, Aikido Master Thomas Crum’s approach to managing conflict, Margaret Wheatley’s insights from Leadership and the New Science, Dan Goleman’s work on Emotional Intelligence, and Joyce Fletcher’s gender-based research on Invisible Work and Relational Practice.

Profiles include Dona Fela, Michael Jordan, Madame CJ Walker, Sun Tzu, Margaret Cho, Einstein, Hopi Spider Woman, Tony Dungy, Byron Katie, Mahatma Gandhi, Mother Teresa, Cleopatra, Mary Magdalene, Jack Welch, Elizabeth Vargas, Machiavelli’s Prince, Bayard Rustin, Bill Clinton, Alexander the Great, Mary Parker Follett, Princess Diana, Cesar Chavez, Sargent Shriver, Martin Luther King, Jr. and Confucius.

Coming soon!

Purchase the audio format of Dance of Leadership (mp3 files; zipped folder). Folder includes a companion workbook in PDF format. Folder includes a companion questionnaire in PDF format.

In this abridged 72-minute summary of the five leadership styles from the Dance of Leadership book, you will review leadership research streams, understand your likely style profile and hear descriptions of the energy and situations appropriate for each of the five Dance of Leadership styles — Flowing, Staccato, Chaos, Lyrical, and Stillness.

Each style also has a short profile of multi-dimensional leaders who demonstrated that style. Leaders profiled on this audio are Dona Fela, Michael Jordan, Madame CJ Walker, Sun Tzu, Margaret Cho, Einstein, Hopi Spider Woman, Sargent Shriver, Byron Katie and Gandhi. The audio is Dr. Robin’s voice.

Audio Tracks:

01 Introduction 11 Lyrical Leaders
02 Leadership Research Streams 12 Stillness Style
03 Style Assessment 13 Stillness Leaders
04 Flowing Style 14 Style Profile
05 Flowing Leaders 15 Flowing Leadership Situations
06 Staccato Style 16 Staccato Leadership Situations
07 Staccato Leaders 17 Chaos Leadership Situations
08 Chaos Style 18 Lyrical Leadership Situations
09 Chaos Leaders 19 Stillness Leadership Situations
10 Lyrical Style 20 Review

Coming soon!

This will include the new workbook, the links for the music, the video introducing the five styles, the questionnaire (as a one pager), suggested links, instructions for how to do the workshop, and a link to ask me to drop ship books if they want them in quantity.

Introduction to Dance of Leadership.

Contact Dr. Robin HERE for webinar tailoring parameters and pricing.

Empowered Leadership MaterialsLeadership is a relationship — a relationship between those who choose to lead and those who choose to follow. In her handbook and audio, Dr. Robin talks about some of the ways you can make that leader-follower relationship an empowering one.

Dr. Robin learned through research that empowerment, as defined in practice, includes three relational concepts — Authority | Competence | Trust.

  • Authority is the right to make decisions appropriate for your work role.
  • Competence is the skills you need to carry out your job tasks, as well as the ability to learn to do your work better.
  • Trust includes fairness in a respectful relationship between you, your managers, your co-workers and your company.

Purchase Empowered Leadership in paperback on Amazon HERE.

Chapters

1 LTQ Intro 7 SMARTER Goals
2 LTQ Questions 8 Scoring Trust
3 Scoring Authority 9 Betrayal-Violating VABEs
4 Decision Making Biases 10 Multicultural Trust Issues
5 Scoring Competence 11 Summary
6 Achievement vs. Perfectionism    
Coming soon!
Purchase the Empowered Leadership eBook.

Chapters

1 LTQ Intro 7 SMARTER Goals
2 LTQ Questions 8 Scoring Trust
3 Scoring Authority 9 Betrayal-Violating VABEs
4 Decision Making Biases 10 Multicultural Trust Issues
5 Scoring Competence 11 Summary
6 Achievement vs. Perfectionism

The Leadership Trait Questionnaire (LTQ) is also available to take free online HERE.

The online Leadership Trait Questionnaire (LTQ) covers three areas:

SECTION A:
Authority
Quotient — your propensity to use your decision-making ability and seek position power.

SECTION C:
Competence Quotient — your propensity to seek out and complete tasks to high standards.

SECTION T:
Trust Quotient — your propensity to relate to others in ways that gain their confidence.

There are 33 questions in this survey. When you finish the survey, the results will be available to you immediately. Be sure to save and print your results. Dr. Robin is no longer doing research with this survey. She does not collect, nor save, any results.

The audio version contains all the information in the Empowered Leadership handbook. Be sure to complete the Leadership Trait Questionnaire (LTQ) included in the zipped folder before listening to Track 3. The audio will also provide scoring instructions and interpretation.

Runtime — 59 minutes

Purchase the audio format of Empowered Leadership (mp3 files; zipped folder). Folder includes a companion questionnaire in PDF format.

Audio Tracks:
1 LTQ Preface 8 SMARTER Goals
2 LTQ Introduction 9 Scoring Trust
3 LTQ Questions 10 Betrayal-Violating VABEs
4 Scoring Authority 11 Multicultural Trust Issues
5 Decision Making Biases 12 Summary
6 Scoring Competence 13 Conclusion
7 Achievement vs. Perfectionism    

Achievement vs. Perfectionism Video

Perfectionism sucks! It sucks the life out of your team. It sucks out your joy and health. How can you shift from deadly perfectionism to effective achievement orientation? Dr. Robin gives you a counter-intuitive tip, the DONE LIST, to help you do just that in this short video.

Contact Dr. Robin HERE for webinar tailoring parameters and pricing.

How You Can Become an Inclusive Leader Materials

Given all that’s been happening recently, I’ve been asked repeatedly by practicing managers how they can become more Inclusive Leaders? How can they deal with Implicit / Unconscious Bias in their organizations? How can they respond to community and team member expectations regarding Diversity, Equity, and Inclusion?

In response, I have synthesized research and practice from years as an executive educator into this Inclusive Leader Course. The associated workbook … How You Can Become an Inclusive Leader … shares seven sets of competencies organized using the acronym I.N.C.L.U.D.E.

The Inclusive Leader workbook covers the material used in Dr. Robin’s 10-session course. The tone and style of her workbook is deliberately practical and informal, in keeping with her style. See the Table of Contents below for topics covered.

 

How to Become an Inclusive Leader Workbook | Table of Contents
WELCOME 2
INTRODUCTION 4
Pit Story | Path | Definitions | From Me to We: I.N.C.L.U.D.E. | Reflection
INCLUSION 12
Six Soft Skills | Kudos | Learning | SMARTER Goals | Inclusion in Action
NERVE 25
Definition | Intent | Key Points | Courage | R.O.B.I.N. Conversations
CULTURAL COMPETENCE 31
Definitions | Culture | Categories | Cultural Competence Questionnaire (CCQ) | Motivation | Knowledge | Cultural Communication Styles | Strategies | Takeaways | CCQ Interpretation
LISTENING 66
Definition | Intent | Key Points | Intro to Skill | Questions = Power Play | Why People Talk | Research: Psychological Safety | Key Takeaways | Listen to Self Small Tweak – Big Impact
{UNCONSCIOUS} BIAS MITIGATION 77
Goals | Definition |Research | IAT | Micro-Aggressions | Typical Blind Spots | Program Design | Mitigating {Unconscious} Bias | Unhooking | Recovery
DIVERSITY 97
Definition | Benefits | Dimensions | Social Identity | Target Strategies | Covering | Addressing | D&I Pitfalls | Best Practices re: D&I Management | White Fragility | Key Concepts
EMPOWER 115
Definition | Authority Questionnaire | Ethical Decision-Making Questions | Competence Questionnaire | Achievement v. Perfectionism | Trust | Multi-Dimensional Trust Questionnaire | Communication-Based Trust | Character-Based Trust | Competence-Based Trust
CONCLUSION 140
ABOUT THE AUTHOR 143

 

Contact Dr. Robin HERE for tailoring parameters, pricing and scheduling for an online Zoom course.

Sample Course Design
Pre-Work Intro T-E-A T-E-A T-E-A T-E-A
Inclusion in Action eLearning 1. Inclusion in Action Q&A – Conflict 101 – Intent / Impact 3. Kudos / Feedback 5. Diversity Strategies / Covering 7. Cultural Competence 9. Empower – Engage
2. IL Model – Soft Skills: Solutions, Listening, Learning / Cycle of Inference 4. Listening Circle (Micro-Aggressions Video) 6. Unconscious Bias Mitigation 8. Cultural Competence (continued) 10. Trust / Stability / Compassion / Hope
T-E-A Session Discuss and Commit to Trying One of the Nine Techniques or Soft Skills Discuss and Commit to Kudos Practice / Done List / MA Response Share SI Info with Group / UB Mitigation Commitment Share Intercultural Interaction Strategies – CCQ commitment Closing / Accountability Partner
Homework Robin Johnson Videos: Psych Safety, Dweck, Maber White Fragility / Race in America / Ouch! Silence Cultural Competence Questionnaire Authority Q; Competence Questionnaire;
Multi-Dimensional Trust Questionnaire
Detailed Description of the I.N.C.L.U.D.E. Competencies
I Inclusion is about modeling behaviors such as giving effective feedback, creating and sustaining psychological safety, double-loop learning, and S.M.A.R.T.E.R. goals. It is also being willing and able to interrupt dissing behaviors that make the work environment toxic.
N Nerve is about bracing oneself mentally to face a demanding situation; summoning the courage and making sure you’re in the right frame of mind to deal with the issues at hand.
C Cultural Competence is your attitude – behavior, thoughts and feelings – towards cultural similarities and differences. And I define Culture broadly to include all the dimensions of diversity currently relevant in our workplaces today. Developing Cultural Competence is a process. It starts with Motivation for intercultural interaction, followed by Knowledge about other cultures, then effective Strategies for intercultural engagement and Behavioral Adaptation during intercultural interactions. We start the process of becoming more culturally competent by having you assess your cultural competence using a well-established, research-based tool.
L Listening – called Transformational Listening in my system, builds trust and creates psychological safety. I teach a number of tweaks to listening that increase your efficacy.
U Unconscious Bias Mitigation requires that you know what yours are, that you know your triggers, and you know how to mitigate rather than act from them. We all have biases. Intentional, inclusive leaders learn how to recognize them so they do not hijack interpersonal relationships or have bias in organizational systems / processes that cause unintended consequences.
D Diversity and Inclusion go together. I do not go into basic diversity training issues. I do provide insights about diversity-based social identity protection strategies – including White Fragility.
E Empowerment is an overlapping construct that includes Authority (delegate it); Competence (develop it); and Trust (give it). The Leadership Trait Questionnaire and Multi-Dimensional Trust Questionnaire provide insight and suggestions for being more empowering and encouraging more engagement from your team members.

 

Dr. Robin Johnson Coaching - Purple Lotus FlowerSometimes a client wants to tap into both esoteric and exoteric wisdom approaches with Dr. Robin as a thought partner. Dr. Robin is a PK — preacher’s kid — whose family were / are strongly connected to the African American religious and gospel traditions of the U.S. South.

Dr. Robin started her interest in theology and religion early in life and was happy she was introduced early to an open-minded, ecumenical approach to religion. As an adult, she has explored spiritual / religious systems from around the globe through her studies and travels; studied psychological astrology with Jungian-oriented, Liz Greene at the Center for Psychological Astrology in London. For years she has taught and practiced numerology and tarot. She is a practitioner of the Work of Byron Katie, an explorer into New Thought and Mindfulness practices, learned the Enneagram from Helen Palmer and Archetypical / depth psychology from a number of teachers.

An Intuitive Coaching session with Dr. Robin allows you to be open to that wide range of intuitive modalities to explore questions of interest to you.

If this appeals to you, feel free to contact Dr. Robin HERE for a free exploratory consultation.

Don't Be a JERK Manager MaterialsDon’t be a J.E.R.K. Manager, because …

Jamming your ideas down others’ throats,
Embarrassing them,
Retaliating, and
Kissing Up

… might cause your direct reports to consider you a J.E.R.K. Manager.

Coming soon!

Dr. Robin’s Reminder
Don’t Be a J.E.R.K. Manager is one of Dr. Robin’s Reminders — short audios tracks that summarize information from longer formats. They provide a convenient way to remember and share core concepts. Purchase the Mp3.

Runtime — 10 minutes

Audio Tracks:

1 J — Jam Ideas 3 R — Retaliate
2 E — Embarrass 4 K — Kiss Up

Transformational Listening MaterialsTransformational Listening demonstrates respect behaviorally, helps you collaborate, builds trust, balances extraversion-introversion and direct-indirect communication styles, and is one of the most powerful competencies in the multicultural leader’s toolkit.

The Transformational Listening workbook will be coming soon. Meanwhile, Dr. Robin discusses Transformational Listening in the Six Secret Soft S.K.I.L.L.S. eLearning and Workbook, as well as in the Inclusive Leader Workbook.

The Transformational Listening Mp3 is available for download now. This Mp3 is one of Dr. Robin’s Reminders — short audios tracks that summarize information from longer formats. They provide a convenient way to remember and share core concepts. Purchase the Mp3.

Runtime — 20 minutes

Audio Tracks:

01 Introduction 05 Talker’s Agendas
02 Ancient Chinese Character 06 Listening Benefits
03 Questions? 07 Conclusion
04 Listener’s Mindsets    

Managing and Leading People in Organizations MaterialsManaging and Leading Organizations is a text book I used when teaching Organizational Behavior to MBA students.

An updated workbook focusing on individuals and teams called Managing and Leading People in Organizations will be coming soon.

Click HERE to purchase Managing and Leading People in Organizations on Amazon.

Purchase the Managing and Leading People in Organizations eBook.

An updated workbook focusing on individuals and teams called Managing and Leading People in Organizations will be coming soon!

MBTI / Myers-Briggs LogoMBTI is one of, if not the, most widely used personality assessment in the world because of the way it speaks to so many people and its emphasis on what’s right with you.

There is a lot of career-relevant information based on the MBTI, in part because it’s been so widely used for years on college campuses for career guidance.

Feel free to download an overview HERE of the MBTI, including information about the subscales used in MBTI step II.

For an audio overview, download the MBTI Mp3 files HERE (zipped file with 25 Mp3 files).

Developmental Networking and Mentoring MaterialsThe Developmental Networking and Mentoring workbook shares information about mentoring and developmental relationships that Dr. Robin and her colleagues use in their executive education programs.

The Developmental Networking and Mentoring workbook contains 77 pages. It includes ideas for initiating, cultivating and redefining the mentor-mentee relationships, information about best practices in mentoring, and challenges / strategies for cross-diversity-dimension mentoring.

Also, there are a number of worksheets and tools included for you to apply the concepts.

Contact Dr. Robin HERE for webinar tailoring parameters and pricing.

Journaling Mission Statement ProcessCrafting and memorizing your personal Mission Statement helps you remember your top five values and make decisions consistent with those values. It may also blend in core aspects to your character and personality. You will choose words that resonate most with you.

The Process:

  • Do the Values Inventory first HERE.
  • Download the Mission Statement Worksheets HERE. These come from the Career by Design Workbook.
  • List your top five values.
  • Draft your mission statement.
  • Make sure it is in the powerful, positive, present tense.
  • Send / discuss it with me to tweak it so it’s short, accurate, and memorable for you. Email it HERE.
  • Use your Mission Statement as a Decision-Matrix for key life decisions.

Dr. Robin Johnson's assessments, online surveys and questionnairesDr. Robin’s questionnaires are designed to increase your awareness and help you learn about both the topic and yourself in the process. Please print your online questionnaire results out at the end of the process. Dr. Robin will not have, print or keep copies of your results.

There is no charge to you to take these assessments. If you decide to have all the members of your team take an assessment, please let Dr. Robin know in advance as a courtesy HERE.

The questionnaires are for personal-professional development purposes only and may not be used for research. If you are considering using one of Dr. Robin’s questionnaires for research, please contact her HERE.

Cultural Competence Questionnaire Online Questionnaire Download Questionnaire
Dance of Leadership Style Questionnaire N/A Download Questionnaire
Leadership Trait Questionnaire Online Questionnaire Download Questionnaire
Multicultural Trust Questionnaire Online Questionnaire Download Questionnaire
Work-Life Balance Questionnaire Online Questionnaire Download Questionnaire
Values Inventory N/A Download Questionnaire

Dr. Robin Coaching Method MaterialsThe Dr. R.O.B.I.N. Coaching Method is an acronym summarizing an approach to a coaching conversation. It is helpful for clients who work with me to give some thoughts to the five questions that go with each letter …

R — Results | What result do you wish to achieve from this conversation? From our coaching relationship?

O — Options | What are some of your options? Think of at least three. Changing your mind / beliefs about what is happening is always one of the options.

B — Barriers | What are the barriers to acting on each of those options?

I — Insights | What ideas, insights, inspirational role models do you have to work through this issue?

N — Next Steps | What are the next steps you will take to move forward? To whom, and how will you communicate that you’ve taken those steps. Who will be your accountability partner?

Coming soon!

Introduction to The Work Video

This approach can be used in short ‘coaching-in-the-moment’ conversations, in longer coaching conversations, and as a structured journaling process. Feel free to download the quick summary HERE.

Click HERE to contact Dr. Robin if you are interested in more info about the Dr. R.O.B.I.N. Coaching Method.

Six Secret Soft SKILLS MaterialsHaving taught many people how to manage and lead people in organizations for a few decades now, I’ve been asked repeatedly by practicing managers what can they do — that’s practical, doable, and useful — to be more effective? However, over time I’ve looked for ways to synthesize that research into practical actions — tweaks really — that provide a lot of benefit for comparatively small effort. The result is this topic — Six Secret Soft S.K.I.L.L.S..

The Six Secret Soft S.K.I.L.L.S. Workbook (77 pages): Practical, research-based suggestions for developing people-skills that will transform your work (and home) relationships.

The tone and style of this workbook is deliberately practical and informal, in keeping with Dr. Robin’s teaching style. She provides resource links, additional reading in the appendices, and some references — including internet videos — for additional learning.

Joel Lesko of Sunshower Learning, and Dr. Robin have partnered to create an eLearning program for her popular Six Secret Soft S.K.I.L.L.S. workshop.

The modular design includes videos introducing each of the six soft skills, interactive tools for exploring each of the skills, links to videos and research providing more learning, check-your-knowledge quizzes for each skill plus an optional final quiz, a downloadable workbook, and answers to frequently-asked questions about the six soft skills.

It can be used as a stand-alone program, as an introduction to this content, or as a reminder after participants have gone through a live Six Secret Soft S.K.I.L.L.S. program. The eLearning workshop takes at least 90 minutes to complete.

Please note: The workbook included with the eLearning program is different from the workbook you can purchase directly from this site.


To review the Six Secret Soft S.K.I.L.L.S. eLearning course, click HERE. The Chrome browser works best for this course.

  • You can self-register by entering your email (all lowercase) and fill in the rest of the fields.
  • Enter this access code: 6Skills2020
  • Click “Submit” and the page will refresh to the launch page.
  • You can pause the course and exit at any time. When you want to login again, click the link HERE and enter the username (email address) and password that you created before.

If you have any difficulty registering or using the course, feel free to contact Joel Lesko, the producer of the course, HERE or call Joel at (888) 723-8517.

Dr. Robin’s Reminder
Dr. Robin’s Reminders are short audios tracks that summarize information from longer formats. They provide a convenient way to remember and share core concepts.
Runtime — 18 minutes

Audio Tracks:

01 SSolution Seeking | Value people with answers and a process for finding solutions
02 KKudos | Motivation research says best Kudos:Constructive Criticism ratio is 3:1
03 IInclusion | Using names with contributions is high-leverage inclusive behavior
04 LListening | Meta-competency to demonstrate respect, balance communication styles, learn fast
05 LLearning | From different perspectives is core benefit of diversity
06 SS.M.A.R.T.E.R. Goals | Specific, Measured, Actionable, Results-Oriented, Timed, Engaging, Reinforced
07 Conclusion

The Gamma Project Team video case is a multicultural team interacting over a 5.5 minute time period. Dr. Robin uses this case to help participants observe effective and ineffective behaviors within a work context. Her debriefs can focus diagnosing which of the soft / relationship skills the characters did not use, and which ones they could use (and why) to be a more effective team. It is a great way to help participants understand the power of the soft-skills.

Please contact Dr. Robin HERE to arrange a private preview of the Gamma Project Team video if your organization is considering a professional development program where observing a multicultural work group followed by soft skill development for participants would add to the learning experience.

Contact Dr. Robin HERE for webinar tailoring parameters and pricing.

Work Skills InventoryThe downloadable Skills Inventory here is from my Career by Design workbook. It is a list of typical work skills, and a more expanded list of soft-relational skills. I also share a way to organize skills into themes. Many of the people I work with use soft-skills more in their management and leadership roles than they do technical skills. If you are in that situation and wish to develop your soft skills, consider the Six Secret Soft S.K.I.L.L.S. information you’ll find HERE.

Click HERE to download the Skills Inventory from Dr.Robin’s Career by Design workbook.

For more information about Career Statements, click HERE. Click HERE to download the Career by Design Career Statement Worksheets

Contact Dr. Robin about Skills Inventory coaching HERE.

StrengthsFinder Top Five Personal Strengths RopeClassic career coaching focuses on having people identify their skills and combine those skills with interests and values to suggest satisfying careers. More recently, the strengths-based approach, exemplified by the Gallup Organization’s StrengthsFinder, has become popular, particularly with the two youngest generations in the workforce.

Based on Gallup’s research, the best route to job satisfaction is to develop your top five talents into strengths, and then, to accumulate a track record for using those strengths to make a contribution in your career. Strengths are a combination of values, motivating interests, talents you may take for granted, and skills you do almost effortlessly. StrengthsFinder Inventory cannot tell you how well you have actually developed those talents. For that information, it is best to get some type of feedback assessment.

To get your personal StrengthFinders Inventory, contact Dr. Robin HERE.

Multicultural Teams MaterialsLeading a Multicultural Team to high performance requires you to create and sustain an environment that leverages perspective diversity. Dr. Robin uses cutting-edge research to help you design your team for success, practical assessments to help team members know themselves and their teammates better, and skill-building activities to help team members practice feedback, exercise influence, and motivate-engage each other in making the team productive.

Multicultural Teams outperform other teams when you need creativity, commitment and buy in — but only if they are designed and managed well. Dr. Robin has a range of resources to help you maximize effectiveness on your team.

Click HERE to purchase Multicultural Teams on Amazon.

Dr. Robin’s Multicultural Teams eBook and audio programs explain how to design and manage your multicultural team well, and how to create and sustain a learn-from differences environment. The content is the same — only the media differ. They both provide practical suggestions from research on how to design your team for success, and how to leverage diverse perspectives within your team to maximize creative problem-solving.

Specifically …

  • A clear, motivating focus that requires team members to engage in conversation about why the mission is important strategically to the organization and personally to them.
  • An understanding of how important designing the team well is, while knowing how to make the right intervention into the group process at the right time.
  • Metrics that measure output, learning and satisfaction.
  • The right degree of empowerment and the right type of team given your task and members’ skills.
  • The soft-skills tool kit every manager needs to maximize learning on the team.
    • Transformational listening skills (not just active listening)
    • Inclusive behaviors, particularly connecting names with ideas to encourage participation
    • Giving timely, specific, culturally-competent feedback to motivate progress towards goal achievement
    • Minority influence strategies to make all contributions count, avoid dis’ing, and keep groupthink at bay
    • Communication skills to move from conflict to collaboration

Click HERE for the Multicultural Teams eBook table of contents. Click HERE to purchase Multicultural Teams on Amazon.

Dr. Robin’s Multicultural Teams eBook and audio programs explain how to design and manage your multicultural team well, and how to create and sustain a learn-from differences environment. The content is the same — only the media differ. They both provide practical suggestions from research on how to design your team for success, and how to leverage diverse perspectives within your team to maximize creative problem-solving.

Specifically …

  • A clear, motivating focus that requires team members to engage in conversation about why the mission is important strategically to the organization and personally to them.
  • An understanding of how important designing the team well is, while knowing how to make the right intervention into the group process at the right time.
  • Metrics that measure output, learning and satisfaction.
  • The right degree of empowerment and the right type of team given your task and members’ skills.
  • The soft-skills tool kit every manager needs to maximize learning on the team.
    • Transformational listening skills (not just active listening)
    • Inclusive behaviors, particularly connecting names with ideas to encourage participation
    • Giving timely, specific, culturally-competent feedback to motivate progress towards goal achievement
    • Minority influence strategies to make all contributions count, avoid dis’ing, and keep groupthink at bay
    • Communication skills to move from conflict to collaboration

Click HERE for the Multicultural Teams eBook table of contents.

Dr. Robin’s Multicultural Teams handbook and audio programs explain how to design and manage your multicultural team well, and how to create and sustain a learn-from differences environment. The content is the same — only the media differ. They both provide practical suggestions from research on how to design your team for success, and how to leverage diverse perspectives within your team to maximize creative problem-solving.

Specifically …

  • A clear, motivating focus that requires team members to engage in conversation about why the mission is important strategically to the organization and personally to them.
  • An understanding of how important designing the team well is, while knowing how to make the right intervention into the group process at the right time.
  • Metrics that measure output, learning and satisfaction.
  • The right degree of empowerment and the right type of team given your task and members’ skills.
  • The soft-skills tool kit every manager needs to maximize learning on the team.
    • Transformational listening skills (not just active listening)
    • Inclusive behaviors, particularly connecting names with ideas to encourage participation
    • Giving timely, specific, culturally-competent feedback to motivate progress towards goal achievement
    • Minority influence strategies to make all contributions count, avoid dis’ing, and keep groupthink at bay
    • Communication skills to move from conflict to collaboration

Audio Tracks:

I Design For Success In 5 Step   II Five Skills That Leverage Diversity
01 Introduction   01 Five Interlocking Skills — Mission
02 Defining Teams   02 Inclusion
03 Multicultural Teams Research   03 Minority Influence
04 Maximizing Teams Five Steps   04 Accountability — High Expectations
05 Mission   05 Feedback
06 Design for Success   06 Giving Feedback
07 Understand Group Development   07 Giving Feedback Example
08 Consensus Decision Making   08 Receiving Feedback
09 Motivating Metrics   09 Collaborative Behaviors
10 Mark Progress   10 Conflict Behaviors
11 Four Team Types   11 Adding Culture
      12 Conflict to Collaboration
      13 Conclusion

The Gamma Project Team Video Case is a multicultural team interacting over a 5.5 minute time period. Dr. Robin uses this case to help participants observe effective and ineffective behaviors within a work context. Her debriefs can focus on different aspects of the interaction — conflict behaviors, collaborative behaviors, race-ethnicity-culture-gender dynamics, effective-ineffective feedback, verbal vs. non-verbal communication issues, team effectiveness assessment, soft / relationship skills that leverage participation, etc.

Please contact Dr. Robin HERE to arrange a private preview of the Gamma Project Team Video Case if your organization is considering a professional development program where observing a multicultural work group followed by soft-skill development for participants would add to the learning experience.

Contact Dr. Robin HERE for webinar tailoring parameters and pricing.

Developing Trust MaterialsComing soon!

Coming soon!

Click HERE to take the free online Trust questionnaire. Be sure to download your results. Dr. Robin will not have or receive your results.

Click HERE to download the Trust questionnaire (PDF format). Scoring instructions are included.

Contact Dr. Robin HERE if you are interested in online coaching session(s).

Unconscious Bias Mitigation MaterialsDr. Robin’s Diversity, Inclusion and Cultural Competence programs have always addressed bias — unconscious and conscious, unintentional and intentional, visible and invisible, macro and micro. Many organizations are now asking specifically for Anti-Bias programs. In more recent years as we’ve struggled with Diversity, Equity and Inclusion, researchers have reframed a lot of the conversation about people-related bias (including prejudice, discrimination, and stereotyping) as an issue of implicit or unintentional bias. Project Implicit, which grew out of research at a number of major universities, has been a key repository of information about people-related Blind Spots.

Coming soon!

Contact Dr. Robin about Unconscious Bias Mitigation coaching session(s) HERE.

Contact Dr. Robin HERE for webinar tailoring parameters and pricing.

Living Your Values MaterialsThe Living Your Values workbook includes an inventory of over 150 cultural, individual, work, and personal values. Your first task will be to read through all of them and select your top five values. All of the values are positive. The challenge is in choosing only five values.

Using the Values Clarification worksheet you will start to differentiate espoused (talked about) values from enacted (lived) values. You will then be asked to share your core values and think of ways to live-enact your values.

Click HERE for your free Living Your Values Workbook.

Click HERE for the online VIA Character Strengths assessment.

If you would like Living Your Values coaching with Dr. Robin using this information, please contact her HERE to help you deepen your understanding of how you enact those aspects of your character in your daily life.

Contact Dr. Robin HERE for webinar tailoring parameters and pricing.

Holistic Work-Life Balance MaterialsHolistic Work–Life Balance requires us to consider how all the aspects of our lives are interconnected.

What happens in our relationships affects our professional / career life and our health … what’s going on with our bodies affects our interactions with our friends … money issues can make it difficult to work out relationship challenges or to have fun and relax …

And so on …

Coming soon!

Click HERE to take the free online Work-Life Balance questionnaire. Be sure to download your results. Dr. Robin will not have or receive your results.

Click HERE to download the Work-Life Balance questionnaire (PDF format). Scoring instructions are included.

Contact Dr. Robin HERE if you are interested in Work-Life Balance coaching session(s).