Transformational Listening

Transformational Listening
Transformational Listening demonstrates respect behaviorally, helps you collaborate, builds trust, balances extraversion-introversion and direct-indirect communication styles, and is one of the most powerful competencies in the multicultural leaders' toolkit. TRANSFORMATIONAL LISTENING Tracks 01   Introduction 02  Ancient Chinese Character 03  Questions? 04  Listener's Mindsets 05  Talker...
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Six Secret Soft S.K.I.L.L.S.

Six Secret Soft S.K.I.L.L.S.
Using any one of the skills in this acronym will boost your leadership effectiveness: Solution Seeking, Kudos, Inclusion, Listening, Learning, and SMARTER goals.  Solution Seeking explains why you want to value people with answers and team members who engage others in the process for finding solutions.  Kudos shares the motivation research that says the best Kudos:Constructive Criticism ratio is 3...
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Don’t be a J.E.R.K. manager

Don’t be a J.E.R.K. manager
J.E.R.K. is an acronym for Jamming your ideas down others' throats, Embarrassing them, Retaliating, and Kissing Up - might cause your direct reports to consider you a JERK manager. Most of the time Dr. Robin talks about what you should do to be an effective leader or manager.  But every now and then people say they appreciate a clear message about what does not work and why.  This short a...
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